Coral Auction Rules, Payment & Shipping

Coral Auction Rules:

  • All participants must complete a one-time registration before bidding to ensure we have your contact info, and to ensure that only genuine bidders are participating.  
  • Auctions run every week, beginning midweek, and ending Monday from 7:00-8:30pm Central with an accompanying live stream on Twitch. 
  • Auctions are setup for 'Popcorn Bidding.' Any bids placed within the final 60 seconds of the auction will reset the clock to 60 seconds.  
  • Discounts and coupon codes do not apply to auction items.
  • Free shipping over $300 discount does not apply to auction winnings.
  • Failure to pay for auction winnings will result in account bans.  
  • All sales are final.
  • Please do not bid if you don't intend to pay. This ruins the fun for everyone, and takes corals away from other hobbyists.  

Payment & Shipping:

  • Online Customers
    • Payment must be made through the link sent to your email within 24 hours
    • If you won multiple items, we will send a combined invoice Monday morning.
    • We require a $100 minimum order for live goods shipping. You may add any live goods from our store to your order, or hold the shipment up to 1 week to combine with next week's auction to meet the minimum.  
    • Winnings may be held for 1 week to combine with the following auction if you choose. 
    • If you wish to add any items from our store to your order, please contact us at support@whitlynaquatics.com.
    • Upon receipt of payment, we will contact you by your listed phone number to arrange a delivery date. 
    • See our Shipping & Return Policy page for rates and shipping info.
  • Local Customers
    • Payment must be made through the link sent to your email within 24 hours. If you wish to pay in-store, please contact us within 24 hours at support@whitlynaquatics.com to arrange a pickup date. 
    • Auction winnings must be picked up within 1 week