Coral Auction Rules, Payment & Shipping
Coral Auction Rules:
- New customers must pay a one-time refundable $1 entry fee before bidding to ensure we have your contact info, and to ensure that only genuine bidders are participating. Once the entry fee is paid, you may use the single use $1 coupon code RegRefund good for anything in our store.
- Auctions run every week, beginning midweek, and ending Monday from 6:30-8:00pm Central with an accompanying live stream on Twitch.
- Auctions are setup for 'Popcorn Bidding.' Any bids placed within the final 60 seconds of the auction will reset the clock to 60 seconds.
- Discounts and coupon codes do not apply to auction items.
- Free shipping over $300 discount does not apply to auction winnings.
- Failure to pay for auction winnings will result in account bans.
- All sales are final.
- Please do not bid if you don't intend to pay. This ruins the fun for everyone, and takes corals away from other hobbyists.
Payment & Shipping:
- Online Customers
- Payment must be made within 24 hours, failure to pay may result in account bans.
- Payment Instructions: Simply navigate to your user account, and click the "View Your Auctions" button. From there you can add your winnings to your cart and checkout.
- We require a $100 minimum order for live goods shipping. You may add any live goods from our store to your order, or hold the shipment up to 1 week to combine with next week's auction to meet the minimum.
- Winnings may be held for 1 week to combine with the following auction if you choose. Please pay for your current winnings and shipping ASAP. The following week's winnings will automatically receive free shipping, and they will be packaged together.
- Upon receipt of payment, we will contact you by your listed phone number or email to arrange a delivery date.
- See our Shipping & Return Policy page for rates and shipping info.
- Local Customers
- Payment must be made through the "View Your Auctions" button in your account within 24 hours. If you wish to pay in-store, please contact us within 24 hours at support@whitlynaquatics.com to arrange a pickup date.
- Auction winnings must be picked up within 1 week.