Coral Auction Rules, Payment & Shipping

Coral Auction Rules:

  • New customers must pay a one-time refundable $1 entry fee before bidding to ensure we have your contact info, and to ensure that only genuine bidders are participating. Once the entry fee is paid, you may use the single use $1 coupon code RegRefund good for anything in our store.         
  • Auctions run every week, beginning midweek, and ending Monday from 6:30-8:00pm Central with an accompanying live stream on Twitch. 
  • Auctions are setup for 'Popcorn Bidding.' Any bids placed within the final 60 seconds of the auction will reset the clock to 60 seconds.  
  • Discounts and coupon codes do not apply to auction items.
  • Free shipping over $300 discount does not apply to auction winnings.
  • Failure to pay for auction winnings will result in account bans.  
  • All sales are final.
  • Please do not bid if you don't intend to pay. This ruins the fun for everyone, and takes corals away from other hobbyists.  

Payment & Shipping:

  • Online Customers
    • Payment must be made within 24 hours, failure to pay may result in account bans.
    • Payment Instructions: Simply navigate to your user account, and click the "View Your Auctions" button. From there you can add your winnings to your cart and checkout. 
    • We require a $100 minimum order for live goods shipping. You may add any live goods from our store to your order, or hold the shipment up to 1 week to combine with next week's auction to meet the minimum.  
    • Winnings may be held for 1 week to combine with the following auction if you choose. Please pay for your current winnings and shipping ASAP. The following week's winnings will automatically receive free shipping, and they will be packaged together. 
    • Upon receipt of payment, we will contact you by your listed phone number or email to arrange a delivery date. 
    • See our Shipping & Return Policy page for rates and shipping info.
  • Local Customers
    • Payment must be made through the "View Your Auctions" button in your account within 24 hours. If you wish to pay in-store, please contact us within 24 hours at support@whitlynaquatics.com to arrange a pickup date. 
    • Auction winnings must be picked up within 1 week. 

AQUARIUM SERVICE

At Whitlyn Aquatics, we are committed to providing expert aquarium maintenance that ensures your aquatic environment thrives. Whether you have a freshwater tank, a saltwater setup, or a beautiful reef display, we offer tailored services to keep your aquarium healthy and vibrant. Choose from our Bronze, Silver, or Gold service packages, designed to fit different needs and budgets.
Our goal is to make aquarium maintenance easy and worry-free, so you can enjoy a flourishing tank without the stress. Servicing starts as low as $39.99.

Expert Care


Our team of aquarium specialists is highly trained in freshwater, saltwater, and reef tank ecosystems. With years of experience, we provide knowledgeable and reliable service tailored to the needs of your aquarium.

Flexible Packages

No matter the size or complexity of your tank, we offer a service plan that fits your needs and budget. Whether you just need a quick check-up, more frequent care, or a completely hands-off approach, Whitlyn Aquatics has you covered.

Convenience

We take the hassle out of aquarium maintenance. Our Gold Package, with its full-service, hands-off approach, is perfect for busy professionals or anyone who prefers to let experts handle the upkeep of their aquarium.

BRONZE PACKAGE

Bronze Package – Quick Check-Up
Perfect for a basic, routine check-up on your aquarium.

For those who need a fast, no-fuss service, our Bronze Package offers a quick and effective inspection and maintenance. We focus on keeping your aquarium running smoothly, ensuring that everything is in good working order. This package is ideal for clients who want a regular check-in on their tank without the need for intensive cleaning or detailed care.

  • Service Includes:
  • Quick water quality test & chemical balance check
  • Basic equipment check (filters, pumps, lights)
  • General tank inspection (water clarity, temperature, etc.)
  • Recommendations for any immediate needs or future care
  • Starting at: $39.99
  • Perfect for monthly check-ups or occasional maintenance

SILVER PACKAGE

Silver Package – Health & Inhabitant Focus
Designed for tanks that need more attention to their water quality and inhabitants.

The Silver Package is ideal for those who want more detailed care, with a focus on the health of the tank’s inhabitants. This package includes water quality monitoring, chemical adjustments, and a closer look at the fish, corals, and other life within your tank. With this service, we ensure your aquatic ecosystem is thriving.

  • Service Includes:
  • Water quality testing & chemical adjustments
  • Regular filter cleaning and maintenance
  • Health assessment for fish, corals, and other inhabitants
  • Removal of algae and debris
  • Recommendations for improving tank health
  • 10 FREE gallons of water towards the service
  • Starting at: $79.99
  • Ideal for clients who want to maintain the health and well-being of their tank's inhabitants

GOLD PACKAGE

Gold Package – Complete, Hands-Off Service
Full-service maintenance with no hassle for you.

For the ultimate aquarium care experience, our Gold Package offers a comprehensive, hands-off service that covers everything from top to bottom. No detail is overlooked, and no part of your tank is left untouched. With this package, you can sit back, relax, and let our expert team handle everything.

  • Service Includes:
  • Everything from the Bronze and Silver Packages, plus:
  • Full tank cleaning (substrate, rocks, decorations, filters, and equipment)
  • Thorough algae removal from all surfaces
  • Full water change and chemical adjustment
  • Comprehensive health check for all inhabitants
  • Complete aquascaping review and adjustment
  • Regular weekly service with a year-long contract
  • Special discounts on livestock for your aquarium (fish, corals, invertebrates)
  • Starting at: $124.99 per week
  • Enjoy the peace of mind that comes with a completely hands-off service, weekly visits, and ongoing discounts on new aquarium additions!

Ready to Experience Hassle-Free Aquarium Care?

Choose the right package for you and let Whitlyn Aquatics take care of your aquarium needs. Whether you prefer a basic check-up, focused health care for your aquatic inhabitants, or a completely hands-off, comprehensive maintenance plan, we have a solution for you.

Contact us today to schedule your first service or to learn more about our Bronze, Silver, and Gold packages!

Expert Consultation

Starting your pond or aquarium journey can be overwhelming. From selecting the right equipment to understanding proper care, the learning curve is steep. Let us guide you every step of the way with our decades of expertise, ensuring you get the best advice on equipment, livestock, and best practices to bring your dream display to life.

Seamless Pond Installation

Seamless Pond InstallationInstalling a new pond shouldn't be a struggle. Where do you even begin? At Whitlyn Aquatics, we offer full-service installation—ensuring your pond is functional, easy to maintain, and visually stunning. From site selection to setup, we handle it all so you can enjoy your new aquatic paradise right from the start.

Hassle-Free Pond Maintenance

Maintenance doesn’t have to be a chore. Whether you’re busy with other commitments or just want to enjoy your pond without the upkeep, we offer affordable, professional maintenance plans for both residential and commercial clients. Keep your pond pristine without lifting a finger—let us take care of the dirty work!

GET A QUOTE NOW

CALL NOW TO GET SCHEDULED (812)-629-5622

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