Coral Auction Rules, Payment & Shipping
Coral Auction Rules:
- All participants must complete a one-time registration before bidding to ensure we have your contact info, and to ensure that only genuine bidders are participating.
- Auctions run every week, beginning midweek, and ending Monday from 7:00-8:30pm Central with an accompanying live stream on Twitch.
- Auctions are setup for 'Popcorn Bidding.' Any bids placed within the final 60 seconds of the auction will reset the clock to 60 seconds.
- Discounts and coupon codes do not apply to auction items.
- Free shipping over $300 discount does not apply to auction winnings.
- Failure to pay for auction winnings will result in account bans.
- All sales are final.
- Please do not bid if you don't intend to pay. This ruins the fun for everyone, and takes corals away from other hobbyists.
Payment & Shipping:
- Online Customers
- Payment must be made through the link sent to your email within 24 hours.
- If you won multiple items, we will send a combined invoice Monday morning.
- We require a $100 minimum order for live goods shipping. You may add any live goods from our store to your order, or hold the shipment up to 1 week to combine with next week's auction to meet the minimum.
- Winnings may be held for 1 week to combine with the following auction if you choose.
- If you wish to add any items from our store to your order, please contact us at support@whitlynaquatics.com.
- Upon receipt of payment, we will contact you by your listed phone number to arrange a delivery date.
- See our Shipping & Return Policy page for rates and shipping info.
- Local Customers
- Payment must be made through the link sent to your email within 24 hours. If you wish to pay in-store, please contact us within 24 hours at support@whitlynaquatics.com to arrange a pickup date.
- Auction winnings must be picked up within 1 week.